What We Collect and Why
When you open an account, we collect your name, contact details, and payment identifiers — including the mobile wallet numbers you use for bKash, Nagad, or Rocket transactions. This lets us process deposits, verify withdrawals, and match your account to the correct wallet. We also collect
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device and session data: your browser type, IP address, and the pages you visit inside the lobby. This helps us detect unusual login attempts and keep your account from being accessed without your knowledge. If you contact our support team, we retain that conversation to resolve
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follow-up issues. We do not sell your personal data to third parties. Data shared with payment processors — such as the mobile money networks behind bKash, Nagad, and Rocket — is limited to what those processors need to complete your transaction. We retain your account data
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for as long as your account is active and for a period after closure as required by applicable rules. You can request a copy of your data or ask us to delete it by writing to our support team. Availability of this service depends on your
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local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.