Reference

What You Agree To When You Use f333

These terms set out the rules for your f333 account — how deposits work, what we expect from you, and what you can expect from us. Access and eligibility depend on your local law and the region you're in.

Account holder rulesbKash, Nagad, Rocket depositsEligible regions onlyLive casino and slots
f333 What You Agree To When You Use f333
TERMS CONTACT

Reach Us About These Terms

If you have a question about what these terms mean for your account, or you need to flag a concern, our support team handles account and policy queries directly. Reach out through any of the channels below.

Live Chat Open the chat window from your account dashboard. Our team handles terms and account queries and will respond during support hours.
Email Support Send your query to our support address from your registered email. Include your account ID so we can pull up your details quickly.
Help Centre Our help centre covers common terms questions — account verification, wallet rules, and what to do if access is restricted in your region.
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your wallet transactions are things we take seriously. Here's how we handle the key areas covered by these terms.

Wallet Verification

Deposits via bKash, Nagad, or Rocket are matched to your verified account number. Mismatched details are flagged before funds are credited to your wallet.

Account Access

We use OTP verification on login and on withdrawal requests. If you lose access to your registered number, contact support to begin the recovery process.

Data Retention

We hold your account data for as long as your account is active and for the period required under applicable law after closure. You can request a summary of what we hold.

Requesting Changes

To update your registered details — including your linked wallet number — submit a request through live chat or email with your account ID and verification documents.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

Access and the specific rules that apply depend on your location and local law. Players in Dhaka and Chittagong are subject to the same account terms, but eligibility for certain features may vary by region.

We'll notify you before any material change takes effect, using your registered contact details. Continuing to use your account after that notice counts as acceptance of the updated terms.

If your account is suspended, any verified balance is held and reviewed. Withdrawals back to your original bKash, Nagad, or Rocket wallet are processed once the review is complete.

Contact support via live chat or email from your registered address. Include your account ID and we'll prepare a summary of the data we hold within a reasonable timeframe.

Flag it to support within 30 days of the transaction date. Send your account ID and the transaction reference so we can investigate and respond with our findings.

Account eligibility depends on your age, location, and local law. We do not accept accounts from regions where access is restricted. Check the eligibility section during registration for details.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.